Background
Miller Tool provides machines, integrated systems, fixtures and tooling to clients around the world. They were using a traditional, 15-year-old phone system with capabilities limited to making and receiving calls.

Client Request
Replace phone system with basic current technology.

Key Play
When our clients mentioned that they often fly staff around the world to troubleshoot their equipment, we suggested replacing their phone system with a more powerful solution instead. By setting up videoconferencing capabilities, the client can now troubleshoot over the phone, saving valuable time and money previously spent on traveling.

NuWave Solutions
We installed Cisco Call Manager – combining phone and videoconference capabilities in one single investment.

Client Satisfaction
Our suggestion for Cisco Call Manager made a lot of sense to the client. The system is now working flawlessly.

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